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Brief information on Brunei Darussalam

The Brunei International Airport, located in Berakas, is a 15-minute drive from Bandar Seri Begawan. Check-in time is at least three (3) hours before scheduled departure.  It is advisable to reconfirm your onward or return flight with the relevant airline before the scheduled departure time. 

There are a number of international banks operating in the country.  Banks are generally open from 9am to 4pm Mondays to Fridays and 9am to 11am on Saturdays. Most banks are government-approved to handle traveller’s cheques and currency exchange, and most offer ATMs on international networks.  All major credit cards (Visa, MasterCard, American Express, China Union Pay) are widely accepted throughout the country.

Government offices are open from 7.45am to 12.15pm and from 1.30pm to 4.30pm and are closed on Friday and Sunday. Private offices generally work from 8.00am to 5.00pm on weekdays and from 8.00am to 12.00 noon on Saturdays. Most shopping centres are open daily from 10.00am to 10.00pm. All offices and business premises are closed on Friday between 12.00 noon to 2.00pm for Friday prayers.

Self-drive or chauffeur-driven cars are available from the hotel reception. Metered taxis can also be arranged through the hotel reception. 
Taxi services: +673 222 2214 or +673 222 6853 or +673 718 1643 (Brunei-Muara District). 
Another option is through DART - Brunei’s first taxi booking App. IOS and Android mobile users may download the DART Mobile Application.
Water taxis are the most common form of transport in Kampong Ayer.  You may hail a water taxi from jetties situated at the Royal Wharf along the Brunei River. 
Regular boat services to the Temburong District are also available, operating from 7.45am to 4.00pm daily.
For a round trip around Kampong Ayer, the fares are mostly negotiable with the boat operators. However, you may expect to pay $20-25 per boat.

Brunei has an equatorial climate all year round, characterised by temperatures ranging from 240 to 350 Celsius, with high humidity and higher than average rainfall. 

Brunei Darussalam recognises international driving permits issued under the 1949 Convention on Road Traffic.

Bruneians drive on the left side of the road. The wearing of seat belts for drivers and front passenger is compulsory.

Voltage is 240V 50Hz. 
British Standard three-pin plug, BS 1363 (Type G)

Police 993
Fire         995
Ambulance 991

The Raja Isteri Pengiran Anak Saleha Hospital (RIPAS) is the main referral hospital based in the capital. The telephone number is +673 224 2424.

The official language of Brunei is Malay but English is widely spoken.
If you need a translator for other languages, you may arrange with the tour operators or the respective embassy.


The Brunei Darussalam IDD code is +(673).

There are three telecommunications companies in Brunei Darussalam namely TelBru Sdn Bhd, DST Communications and Progressif Cellular Sdn. Bhd. that offer various telecommunications services. 

For more info on the telecommunications services you may access their respective websites:
TelBru Sdn Bhd         -
DST Communications -
Progressif Cellular Sdn Bhd -

Services for DST Communications and Progressif Cellular Sdn.Bhd. is available at the arrival hall of the Brunei International Airport.

Brunei Darussalam is eight hours (+8) ahead of GMT and 16 hours (+16) ahead of US Pacific Standard Time.

Under Tobacco Order 2005 and its regulations; Prohibition of Smoking in Specified Places and Vehicle [Section 14 and Tobacco (Prohibition in certain places) Notification 2007] include:
  • All Government premises including hospitals, health centres, health clinics and nursing homes
  • All premises or building being used for commercial, industrial or recreational purposes including eating places, internet cafes.
  • All premises or building to which members of the public have access, e.g. ‘Queue of 2 or more persons in a public place’.
  • Any area in an educational institution or higher educational institution.
  • Public service vehicles e.g. buses and taxicabs.